Safeguarding Policy

Kids’ City believes that a child or young person should never experience abuse of any kind. We have a responsibility to promote the welfare of all children and young people and to keep them safe. We are committed to practice in a way that protects them.

This policy is based on the law and guidance that seeks to protect children, including:
  • Children’s Act 1989
  • United Nations Convention of the Rights of the Child 1991
  • Data Protection Act 1998
  • Sexual Offences Act 2003
  • Children’s Act 2004
  • Protection of Freedoms Act 2012
  • Working Together to Safeguard Children 2015
  • London Child Protection Procedures 5th Edition 2015
We recognise that:
  • The welfare of the child is paramount
  • All children, regardless of age, ability, gender, racial heritage, religious belief, sexual orientation or identity, have a right to equal protection from all types of harm or abuse
  • Some children are additionally vulnerable because of the impact of previous experiences, their level of dependency, communication needs or other issues
  • Working together with children, young people, their parents, carers and other agencies is essential in promoting children and young people’s welfare
What to do if you are worried about a child’s safety or welfare or about the behaviour of an adult

You should follow the procedures below and report to your Centre Manager or Safeguarding Officer at the earliest opportunity.

If a child is in immediate danger

If a child is in IMMEDIATE DANGER, contact the police and ask for the Child Protection Unit or dial 999, then contact the Safeguarding Officer at the earliest opportunity.

If a child is in need of urgent medical help

If a child is in NEED OF MEDICAL HELP, get medical help first then contact the Safeguarding Officer at the earliest opportunity.

Lambeth Referral and Assessment Duty Officer:          

9am – 5pm: 020 7926 7868

Out of hours: 020 7923 6010

Wandsworth Child Protection:      

9am – 5pm: 020 8871 6622

Out of hours: 020 8871 6000

Merton Assessment Team:

9am – 5pm: 020 8545 4226

Out of hours: 020 8770 5000

Hounslow Child Protection:

Mon- Fri, 9am – 5pm: 020 8583 6600

Out of hours: 0208 583 2222

Wokingham Children’s Social Care:

Mon- Fri, 9am – 5pm: 0118 908 8002

After 5pm or on weekends and bank holidays: 0134 478 6543

Email Address:

Kids’ City maintains current contact information at each branch and at head office for Police, Social Services, the National Society for Prevention of Cruelty to Children (NSPCC) and other relevant bodies.